Ling CaiMay 22, 20212 minConnecting Experience: The Mobile V&A Visitor ExperienceThe digital age has radically changed the world; modern consumers see one brand, one experience, regardless of channels.The framework of...
Ling CaiMay 22, 20211 minShaping Innovation: Is Design Thinking Dead? Recently there has been much discussion around the nature of design thinking. A thinking that is the formal cognitive and strategic...
Ling CaiMay 22, 20211 minRethink Seamless Experience With Tips The contemporary challenge focuses on the audience's engagement now entails a complex combination of experience and personalisation,...